home page
glass notes
photo library
shop windows
next page
previous page
terms & conditions

postage & carriage: UK postal services

Please note: While we attempt to keep it updated, we do not guarantee the information below. For full information on rates and services, please consult either the Royal Mail, or ParcelForce websites

  • Royal Mail - ordinary 1st & 2nd Class post (packets)
  • Royal Mail - Recorded Signed For
  • Royal Mail - Special Delivery Next Day
  • Royal Mail - Special Delivery 9.00 am Guaranteed
  • Royal Mail - Standard Parcel service
  • ParcelForce - express24 & express48
  • compensation
  • Royal Mail (ordinary post - packets)
    (United Kingdom only - rates effective from 4th April 2011

    Weight
    (up to)
    1st Class post 2nd Class post
    0 - 100 gm£1.58p1.33p
    101 - 250 gm£1.96p£1.72p
    251 - 500 gm£2.48p£2.16p
    501 - 750 gm£3.05p£2.61p
    751 - 1000 gm£3.71p£3.15p
    1001 - 1250 gm£4.90p* items over
    1000 gm
    cannot be
    sent by
    2nd Class
    post
    1251 - 1500 gm£5.66p
    1501 - 1750 gm£6.42p
    1751 - 2000 gm£7.18p
    2001 - 4000 gm£8.95p
    over 4000 gmadd £3.05 per extra
    2000 gm or part thereof

    Note: A packet is defined as any item over 353mm long, or 250mm wide, or 25mm deep (up to a maximum of 610mm x 460mm x 460mm)

    back to top of page

    Royal Mail (Recorded Signed For)
    (United Kingdom only - rate effective from 4th April 2011)

    For an additional 77p on top of the price of First or Second Class postage, this provides proof of posting, signature on arrival and online confirmation of delivery

    back to top of page

    Royal Mail (Special Delivery Next Day)
    (United Kingdom only - rates effective from 4th April 2011)

    Although it is more expensive, we would recommend Special Delivery Next Day where possible. As delivery is guaranteed by 1.00 pm on the day following despatch, parcels are kept separate from the mass of items, making them (we feel) less likely to incur damage. Also, parcels are covered against loss

    Maximum compensation
    £500
    Weight
    (up to)
    Price
    100 gm£5.45
    500 gm£5.90
    1 Kg£7.00
    2 Kg£9.05
    10 Kg£22.70
    Maximum compensation
    £1,000
    Weight
    (up to)
    Price
    100 gm£6.35
    500 gm£6.80
    1 Kg£7.90
    2 Kg£9.95
    10 Kg£23.60
    Maximum compensation
    £2,500
    Weight
    (up to)
    Price
    100 gm£8.20
    500 gm£8.65
    1 Kg£9.75
    2 Kg£11.80
    10 Kg£25.45

    back to top of page

    Royal Mail (Special Delivery 9.00AM Guaranteed)
    (United Kingdom only)

    An even faster service, with delivery guaranteed by 9.00 am on the day following despatch. However, it is considerably more expensive and there is a maximum weight of 2 Kg. Rates can be obtained from the Royal Mail website

    back to top of page

    Royal Mail (Standard Parcel rates)
    (United Kingdom only - rates effective from 4th April 2011)

    Rather slower than First Class mail (delivery in 3 to 5 working days), but a cheaper option for heavier items

    Weight
    (up to)
    Price
    2 Kg£4.41
    4 Kg£7.62
    6 Kg£10.34
    8 Kg£12.67
    10 Kg£13.61
    20 Kg£15.86

    Standard compensation cover is included up to £46.00 or the market value of the item (whichever is lower). Additional compensation premiums have gone up hugely this year, but cover can be purchased as follows:

    amount
    (up to)
    up to 2 Kg2 to 4 Kg4 to 6 Kg6 to 8 Kg8 to 10 Kg10 to 20 Kg
    £100£6.49£10.34£13.61£16.40£17.53£20.23
    £250£8.29£12.14£15.41£18.20£19.33£22.03
    £500£9.49£13.34£16.61£19.40£20.53£23.23

    back to top of page

    ParcelForce services
    (UK Zones 1 to 3 [excludes Channel islands] - prices effective from 4th April 2011)

    These are the prices for the express48 and express24 services (there are other, even faster services, but they are considerably more expensive):

    Weight
    (up to)
    express48express24
    2 Kg£11.25£15.25
    5 Kg£12.25£16.25
    10 Kg£14.25£18.25
    15 Kg£20.75£24.75
    20 Kg£26.50£30.50
    25 Kg£37.00£41.00
    30 Kg£41.00£45.00
    per extra Kg£1.20£1.20

    This table shows details of the express48 and express24 services:

    serviceexpress48express24
    guaranteed delivery2 working daysnext working day
    late delivery fee refund25%50%
    standard included compensation£100
    enhanced compensation available
    (see note below)
    up to £2,450up to £2,500
    enhanced compensation premiums£1.20 for the first £100, £4.50 per additional £100
    trackingreal-time tracking, online electronic signature upon delivery
    Saturday deliveryavailable for an extra £12 plus VAT
    (only available for parcels sent on or before Thursday)
    weight limitup to 30Kg for individual parcels
    (multiple parcel consignments to one address are charged by the total weight of the consignment, with no consignment weight limit)
    size limitmax parcel length = 1.5m
    (length + girth max = 3m )

    back to top of page

    compensation

    Please note: Neither Royal Mail nor ParcelForce offer compensation for damage in transit of items made of either glass or ceramics, for any of their services, although they do offer compensation for loss in transit. However, regular customers will know that we package everything extremely carefully, in order to minimise the risk

    back to top of page