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terms & conditions

postage & carriage: ParcelForce

Please note: All postal charges quoted are for the guidance of our customers only. While we attempt to keep such information updated, we do not guarantee that the charges are accurate. For guaranteed accuracy, we suggest that you consult the ParcelForce website

  • ParcelForce rates
  • ParcelForce package specifications
  • Compensation
  • ParcelForce rates
    (UK Zones 1 to 3 only - rates effective from 6th April 2010)

    The express24 service guarantees delivery within 24 hours, and express48 within 48 hours. Both provide a tracking system to monitor the progress of parcels. There are other, even faster services, but they are considerably more expensive. ParcelForce WorldWide will deliver to other countries, and prices are available from the ParcelForce website

    Weight (Kg)
    (up to)
    express24express48
    5£14.99£10.99
    10£16.99£12.99
    15£22.99£18.99
    20£26.99£22.99
    25£36.99£32.99
    30£39.99£35.99
    additional charges - over 30 Kg
    (see note below)
    £1.00 per Kg (or part thereof)

    N.B. The maximum weight of a single parcel is 30 Kg, but multiple parcel consignments to a single address are charged by the total weight of the consignment (with no consignment weight limit). Saturday delivery is available for parcels sent on a Thursday

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    ParcelForce package specifications

    maximum dimensions:up to 1.5m in length, 3m length and girth combined
    maximum parcel weight:30 kilograms

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    Compensation

    Regrettably, ParcelForce do not offer compensation for damage in transit of items made of either glass or ceramics, but we package everything very carefully to minimise the risk. The express24 and express48 services include some cover against loss in transit, and enhanced cover can be obtained, as laid out in the table below:

    servicemaximum inclusive
    compensation
    premium for
    enhanced compensation
    maximum
    total cover
    express24£100£1 for the first £100
    £4.50 per additional £100
    £2,500
    express48£50£2,450

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